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DHS, 1515 Arch St., |
Home >  Community Based Prevention > Diversion Case Management Services Diversion Case Management Services Diversion case management services are aimed at preventing child abuse, neglect, and delinquency of children whose families have been identified in need of support. These services are designed to address the identified concerns and thereby prevent a subsequent report to the Department for intervention by either the Department of Human Services’ Children and Youth or Juvenile Justice Services Division.
Diversion Case Management Services utilize a professional social worker to establish helping relationships, assess complex problems, select problem-solving interventions, and help clients to function effectively. The social worker also arranges, coordinates, monitors, evaluates, and advocates for a package of multiple services to meet the specific client’s complex needs as appropriate. Social workers utilize strength-based case management to build on the assets of each family to help them resolve problems. Program Objectives: The objectives for Diversion Case Management are to:
Program Components Each case manager has a maximum active caseload of 25 families and conducts a minimum of two home visits a month with each assigned family. Families are contacted within two working days of referral. Working with the family, the case manager develops a support plan that includes measurable objectives, timelines, prioritization of needs, proposed interventions, and review of key life domains for individuals, and the family. (Key life domains include but are not limited to housing, income, benefits, capacity to secure medical care, budgeting, daily living skills, legal issues, and social skills.) The case manager also provides information and referral services to participants seeking help and direct referral and linkages to key health, behavioral, and other support services including:
Access: For referral to intensive case management services call 215-683-4000 Providers Logan/Olney/Lower Northeast (19140, 19141, 19126, 19120) Provider: Children’s Aid Society West Philadelphia/Overbrook (19104, 19131, 19139, 19151) Provider: Children’s Services, Inc. Northeast (19116, 19154, 19114, 19115, 19111, 19152, 19136, 19149, 19135) Provider: Lutheran Children and Family Services Northwest/Roxborough (19118, 19128, 19150, 19119, 19138, 19129, 19127) Provider: Youth Service, Inc. Germantown (19144) Provider: Germantown Settlement North Central Philadelphia (19132, 19121, 19130) Provider: Women’s Christian Alliance Southwest Philadelphia (19142, 19143, 19153) Provider: Presbyterian Children’s Village South Philadelphia (19146, 19147, 19148, 19145, 19112) Provider: United Communities Southeast Philadelphia Kensington/North Central Philadelphia (19133, 19134, 19124, 19125, 19140) Provider: Congreso de Latinos Unidos Frankford/Kensington (19124, 19137) Provider: Frankford Family Development Center North Philadelphia East (19122, 19123) Provider: Norris Square Civic Association |
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